At Trifany Bridal Boutique, we value our customers and are committed to rewarding their loyalty. Our loyalty program is designed to provide special benefits and exclusive perks to brides and their entourages who continue to choose us for their bridal needs.
1. Program Overview
Name: Tryiany Bridal Loyalty Program Objective:
To reward repeat customers, encourage referrals, and enhance overall customer satisfaction.
2. Eligibility
Membership: All customers who make a purchase at Trifany Bridal Boutique are automatically eligible to join our loyalty program.
Sign-Up: Customers can sign up for the loyalty program in-store at the time of their purchase or online via our website. A valid email address is required for account creation.
3. Loyalty Points System
Earning Points:
Purchases: Customers earn 1 point for every BGN 1 spent on eligible purchases (gowns, accessories, alterations, etc.).
Special Promotions: Periodically, double points or bonus points may be offered during promotional events or special sales.
Referrals: Earn 50 points for each successful referral who makes a purchase at our boutique.
Points Redemption:
Discounts: Points can be redeemed for discounts on future purchases. For example, 100 points equal a 10% discount.
Rewards: Points can also be used to unlock exclusive rewards, such as free accessories, complimentary alterations, or special bridal gifts.
Minimum Redemption: Points must be redeemed in increments of 100 points. A minimum of 100 points is required for redemption.
4. Program Benefits
Exclusive Discounts: Members receive access to special discounts and early notifications about upcoming sales or trunk shows.
Personalized Offers: Members may receive personalized offers based on their purchase history and preferences.
Event Invitations: Invitations to exclusive in-store events, such as private shopping events, designer showcases, and bridal seminars.
5. Program Terms and Conditions
Points Expiration: Points are valid for 12 months from the date they are earned. Unused points will expire at the end of the 12-month period.
Non-Transferable: Loyalty points and rewards are non-transferable and can only be used by the account holder.
Account Management: Customers can view their points balance and rewards status by logging into their loyalty account on our website or by inquiring in-store.
6. Customer Responsibilities
Accurate Information: It is the customer’s responsibility to ensure that their contact information is up to date to receive program communications and updates.
Lost or Stolen Accounts: If a customer’s loyalty account information is lost or stolen, it is their responsibility to notify Tryfani Bridal Boutique immediately. We will take reasonable steps to secure the account but are not liable for any unauthorized use.
7. Termination and Changes to the Program
Program Termination: Tryfani Bridal Boutique reserves the right to terminate the loyalty program at any time. Customers will be notified of the termination, and any accumulated points will be honored if redemption occurs before the termination date.
Program Changes: We may modify or update the loyalty program terms, benefits, and point values at our discretion. Customers will be informed of any significant changes.
8. Contact Information
For questions or assistance regarding the loyalty program, customers can contact our customer service team via email at info@trifany.com
We appreciate your continued support and look forward to providing you with exceptional service and rewards through our loyalty program!